Tolls can be paid in two ways: with a card or cash, or electronically. On a toll road, you must normally obtain a ticket from a booth as you enter the highway and then pay the toll amount at another booth as you depart, which is determined by the ticket. There are several types of tickets available, depending on how much information is printed on them. The most common ones are "Tarjeta Tacienda" for single trips between 9am and 3pm on weekdays, and "Multiterminal" for multiple trips over any period. These can be purchased in newspaper kiosks, tobacconists, and some petrol stations.
On certain roads, such as those that connect Barcelona with its surrounding area, there are automatic toll booths that charge your bank account without requiring you to stop. These highways are called autopistas. You can find more information about them in another question: What are the advantages and disadvantages of an autopista?
The last way of paying tolls is with an electronic tag called "Boleta Eletrónica". You can buy these at newspaper stands and some fuel stations, or by calling a hotline (some countries have their own versions of this system).
You need to take along your ID when you go to pay your tolls, so it's best to bring your passport or driver's license.
Cash. Many tolls can still be paid with regular old-fashioned cash. Some toll booths include cashiers that can make change for you, whilst others are computerized and only accept precise change. Simply accept the toll ticket when entering the toll road and deliver it to the cashier when exiting the toll road for cashier-staffed booths. Note that some toll roads require a prepaid card as well as cash.
Toll tags are also used instead of cash. These are similar to parking tickets and must be presented at any toll booth to exit the toll road. Toll tags are sold in packs of 20 for $10 to $40. The price depends on the length of time you want to receive credit for using the tag.
Some states have programs where drivers can register their license plates with a digital system called "PlatePass". This allows users to avoid paying tolls by accessing Digital tolling systems from their cars via cellular networks or dedicated connections. Once registered, drivers can use the PlatePass logo on their license plate to indicate they do not have to pay the toll.
In addition to cash and tag fees, some toll roads charge an additional fee called a "use" or "access" charge. This is usually indicated in dollars per mile and is based on how far you travel on the road outside of your own state border. For example, if you travel 10 miles into New York but only 5 miles within New Jersey, you would be charged an access fee of $3.00.
There are usually no toll booths or obstacles to collect toll payments. Instead, before travelling on a motorway or expressway with a vehicle or motorbike, you must purchase a physical or digital toll sticker (German: Vignette or Autobahnpickerl). Vehicles that are heavier (over 3.5 t maximum permissible weight, such as buses, lorries, etc.) must be registered at a tax office before driving on the highway. The sticker is attached to the windscreen of your vehicle.
The price of the sticker varies depending on the length of the highway you want to use, but it always includes an initial fee plus annual fees. There are two types of stickers: those for private vehicles and those for commercial vehicles. Private drivers can use their own cars or motorcycles to carry passengers if they have an EU license; otherwise, they should buy a tag. Commercial drivers must use a heavy vehicle license (HWL) to travel between cities over 150 km away from home or abroad. Heavy vehicles include trucks, buses, and coaches. The HWL costs more but is valid for 12 months instead of only one trip.
Toll points operate 24 hours a day, but some are closed during certain times of the year for maintenance work. At these times, alternatives routes are indicated with signposts.
In addition to the toll sticker, other ways to pay tolls in Austria include: credit card, cash, iDenticode.
Tolls must be paid in cash or using a prepaid account such as SunPass, E-PASS, LeeWay, or any interoperable transponder account when passing through a toll lane. If you have a transponder with a prepaid account, you must have enough money in your account to pay your toll. If you run out of credit, you will need to go back to the previous exit and add more money to your account before returning to the highway.
If you don't have enough cash or a pre-paid account, there are several ways to pay your toll:
- A vending machine will accept most major cards. Some require a PIN number while others do not.
- Tolls can also be paid by phone with most major carriers. You will need to provide your license plate number and the amount you wish to pay in order to receive a confirmation code. From there you can pay your bill online, by mail, or at a branch location. Fees may apply for some methods of payment.
- Finally, you can use a turnpike-authorized bank card. These cards are special credit cards that offer discounted rates when you pay your bills online at www.SunPass.com. Each time you travel and enter a SunPass toll lane, you will receive 1 point on your card. Once you reach 20 points, you will be able to redeem them for a $10 credit.
Tolls on toll roads are collected electronically; there are no toll booths where you may stop and pay in cash. Visitors and rarely drivers can pay tolls using our free app or online at TheTollRoads.com within 5 days before or after traveling The Toll Roads. All payments are subject to verification through credit card billing addresses and phone numbers that match those on file with us.
Verification of identity and payment is required when you register your vehicle with us. To verify your identity, we use federal databases that also check your driving history. These checks will not affect your license eligibility or insurance coverage. If we cannot verify your identity or payment activity, you will not be able to register your vehicle.
The California Highway Patrol (CHP) conducts annual audits of toll road operators to ensure that they are complying with state law. If violations are found during the audit, the CHP will issue a citation. There are several ways in which an operator can avoid having their license suspended or revoked due to failure to pay tolls. One option is to contact our customer service team and provide proof of identity and payment activity. The other is to submit a Cashless Toll Agreement (CTA).
A CTA allows an eligible driver to register their car with an authorized dealer who will accept electronic payments from The Toll Roads via our app or website within 5 days of travel.