The phone number you require depends on the nature of your complaint. If you require an immediate remedy to an issue, such as being bumped off a flight, call the primary customer support number at 1-800-UNITED-1 (1-800) 864-8331. These agents are trained to address passenger concerns and can provide you with a replacement ticket if needed.
If you would like to make an informal comment about your experience with United, you can do so by completing their online Customer Satisfaction Survey. This survey should take no more than 15 minutes to complete and it's free of charge.
United Airlines operates out of several airports around the world.
If you need to speak with a real person at United Airlines customer support, call 800-864-8331. If you want to talk with a live customer support professional, choose "More choices" from the first menu, "Other services" from the second, and "Yes" or "No" from the third. You can also write to us at Contact UAL.
When you call or write, be sure to include your name, phone number, and email address. Also include as much detail about yourself and your situation as possible, such as which option you selected during checkout, why you require a new password, and so on.
Your conversation with the agent will be recorded. Although this is standard practice at most companies when you contact them by phone, it's important to know that when you give your personal information over the internet, it cannot be guaranteed that it won't be used for marketing purposes.
However, we hope that you will feel comfortable with us using your information in this way, as it may help us provide better service for you in the future.
United encourages you to use social media to communicate with us. Tweet us at @united, Facebook us at www.facebook.com/united, or Google+ us at plus.google.com/+united. We look forward to hearing from you!
If you have any issues when traveling with United Airlines, you may contact its customer care staff by phoning 1-800-864-8331, or you can submit your inquiries by email, and the customer service team will react quickly with an answer.
Additionally, if you want to file a claim with United Airlines, then you should do so within two years after your trip ends. If you wait too long, you'll be out of luck because they don't pay out claims after their two year limit.
The best way to get through to United Airlines is by calling them directly. You can find the phone number on their website, or you can call 800-864-8331. Make sure to include your flight number when you call so that they can connect you to the right department.
In addition to this phone number, United also has an online chat support feature where you can ask questions about flying with them. This is available at help.united.com and requires a user name and password to access. There are four different channels for various topics such as general travel inquiries, booking issues, problem flights, and lost items.
Unfortunately, neither of these methods allow you to send emails containing questions or complaints; however, you will receive an email confirmation when you make a purchase, search for tickets, or open a new account.
If you are in the United States, dial (800) 589-5582, or dial the number for your local United Airlines national office if you are abroad. The phone numbers are answered by an automated message system that provides flight information and booking services.
To lodge a complaint with United, send an email to Customer Care using the compliments/complaints form or phone 877/624-2660 and leave a message. Do you like to compose a letter using powerful words? Customer Service can be reached at United Airlines, Inc., 900 Grand Plaza Drive, NHCCR, Houston, TX 77067-4323. You will need to provide your name and address for verification purposes.
Complaining is the only way to get a response from them. This company does not care about its customers; that's why there are so many complaints against it. The best thing to do is file a claim with your insurance company if you have coverage for lost or damaged items.
+1-802-808-8991 to chat with a real person at United Airlines
If you are fluent in English, dial the toll-free number. The number is 1-800-864-8331 or 1-800-UNITED-1. To contact the airline's automated customer support system, dial the number on your phone or using an app like Skype. This number is solely for consumers calling from the United States or Canada. If you call from another country, you will be charged local rates by your carrier.
The toll-free number is available 7 days a week from 8 a.m. to 11:30 p.m. Pacific Time, and 24 hours a day during major holiday periods. After hours, a live person will take your call and direct you accordingly.
The toll-free number gives you access to several languages, including English, Spanish, French, German, Chinese (Simplified), and Japanese. If you need to contact United from an international location, you can do so by calling the U.S. number first and then adding on 800-864-8331.
Contacting United with questions or concerns that aren't related to flight schedules or baggage claims can be done either through email or online. You can send an email to [email protected] or visit www.united.com/contact-us to use their online form.
In addition to the toll-free number, United customers can find answers to frequently asked questions about booking flights, changing or canceling reservations, and more on its website.
Request a Refund from United Airlines Within a 24-Hour Period