If you have any questions concerning your refund or need to talk with us personally, please call us at 0800 727 800 from inside the UK or +44 (0)203 250 0145 from outside the UK. If you are calling from the United States, please dial 877-767-7970, or read our global contact center information here.
Our contact number for inquiries about booking tickets is 90 487 9747.
You can also write to us at Customer Service, British Airways, PO Box 878, London E14 5LZ, UK.
Please note that we cannot provide personal assistance via the phone or online chat if you are contacting us regarding a refund.
Thank you for choosing British Airways and looking forward to welcoming you onboard!
Please select a nation or area from the drop-down menu below to get contact information for our global offices. The vast majority of our calls are handled by British call centers. For reservations of 10 or more individuals traveling together, please contact your favorite travel agency.
British Airways has five major hubs: London Heathrow, Manchester, New York/New Jersey, Paris and Dubai. From there, we have more than 400 flights a week to over 90 cities across the globe.
Heathrow is the world's busiest airport when it comes to flight traffic, with nearly 80 million passengers a year flying with us from there. It's also one of the most congested in the world, so you'll want to allow plenty of time for check-in and security if you're flying from Heathrow.
The city region of London is the birthplace of modern tourism, with visitors heading here to see the sights such as Buckingham Palace, Tower Bridge, and Big Ben. If you've got only three days in London, try to fit in as much sightseeing as possible.
In contrast, Manchester is a city that never sleeps. There's always something going on here, from music festivals to theater productions, with downtown streets bustling with people enjoying the local food and drink scene.
You may be able to discover the solution to your question on our website without having to phone us. If you are calling from outside the UK, please dial +44 (0) 131 278 3705. If you are registered for Internet Banking, you can also report your card as lost or stolen. Simply sign in and fill out our online form. We will then email your card back to the address shown in your Internet Banking profile.
0330 024 0125 (international) or 0330 700 1212 (local calls). These are the direct international access numbers for Qatar Airways. Access codes are valid for travel until midnight on your 30th day after making the call. After this time, you will need to renew your number.
Telephonically You may reach the British Embassy by phone 24 hours a day, seven days a week, from anywhere in the world. Press 1 for English, or select from another language line. Your call will be answered by an English-speaking operator who will connect you with the correct department or location.
To contact the British Embassy by email, send an email to [email protected] Please include "Request for Diplomatic Courier" in the subject line of the email.
The British Embassy is located at 3A Millbank, London SW1P 4DP.
To access telephone banking, enter (/b). If you need to contact telephone banking from outside the United States, dial +007. Alternatively, you may phone us through your mobile banking app. Just click on "Contact Us" and follow the instructions.
How to Call the United States from the United Kingdom
|American phone number||Dialled from UK as|
|(332) 555 0123||00 1 332 555 0123|
|1-332-555-0123||00 1 332 555 0123|
|+1 332 555 0123||00 1 332 555 0123|
Incident Reporting In case of an emergency, dial 999. Other issues should be reported to our Customer Contact Centre, which may be reached at 0300 123 5000. Our staff will be able to provide information about the current status of the road and assist with any inquiries you may have.
Our customer contact centre is open from 8am to 8pm (UK time) Monday to Friday and from 9am to 5pm on Saturday. On Sundays and bank holidays, the contact center is closed.
Our address is PO Box 299, Stone, Staffordshire ST15 2PB, United Kingdom.
Please note that due to security reasons, we are unable to respond to enquiries about traffic incidents via email.