If you purchased your ticket directly from Alaska Airlines, you may make modifications online. There is no one in your party who has checked in for any of the flights on this reservation. Saver or government rates are not included in your reservation.
If you have a contract with an agency that sells Alaska Airlines tickets, such as a travel agent, these modifications can't be made online. You will need to contact the agency using the information found on your confirmation email or phone call.
Alaska Airlines allows any customer to change their booking from within the Alaska Airlines website. There must be at least one active reservation in your name on file with Alaska Airlines. If there are no active reservations, then you cannot make changes to your booking. Changes can only be made by telephone or through an authorized Alaska Airlines representative.
Customer service representatives are available 24 hours a day, 7 days a week. You can reach them by calling 1-800-ALASKAAIR (274-5299).
Changes to existing bookings can be made at any time before midnight of the date of arrival of the first flight in your booking. Any changes made after this time will be assessed a modification fee.
There is no charge for making changes to bookings with Alaska Airlines.
When booking directly through alaskaair.com, you may be able to select your seat in some situations. If seat selection is not available at the time of purchase, or if you booked your Saver fare ticket through a travel agency, you will be given a seat at the time of check-in. For more information on selecting seats before you fly, refer to our How to Choose a Seat guide.
Simply call Alaska Airlines reservations at 1-800-252-7522 to upgrade an existing reservation. The cost of 15,000 miles is the same as the cost of a one-way upgrade. You can also use Orbitz as a way to find good deals on airline tickets. Just search for the ticket type you're looking for (e.g., round trip or open jaw) and look for prices that include flight insurance.
Every day from 5:00 a.m. to 9:00 p.m. PT. Call the international toll-free numbers listed below if you are traveling overseas and need to contact Alaska Airlines reservations. Call 001-206-244-0751 for assistance from countries not mentioned (this is not a toll-free number). Please keep in mind that these numbers only function from landlines. If you are trying to reach Alaska Airlines from a cell phone, please call 999-924-2338.
To make a reservation on alaskaair.com, click on "Make a Reservation" at the top of any page. Follow the instructions to select a flight time, date, and location when booking online. You can also book via telephone by calling 001-800-ALASKAAIR (267-4664) or visit one of our offices worldwide.
Reservations must be made at least 24 hours in advance of the scheduled departure time for flights departing after midnight. For flights departing before midnight, make your reservation no later than two hours prior to departure.
A $100 per person deposit is required upon making a reservation. This deposit will be applied toward your total fare. It will be returned to you in the form of a check or credit card statement within 14 days of departure as long as there are no changes to the reservation and you have not received notice from us to cancel your reservation.
However, while flying with Alaska, you may be charged a $25 cost for same-day ticket modifications or a $125 change fee if you alter your travel fewer than 60 days before departure, so check the small print. Also, there is an additional charge of $15 per way for rebooking tickets that were not originally purchased through Alaska Airlines.
The price of changing or cancelling your flight depends on how far in advance you buy your ticket and whether your current flight has been confirmed. If your current flight has not been confirmed, then the airline cannot guarantee that another seat will be available upon request. In this case, you may be required to pay up front or provide evidence of insurance before your booking can be processed.
If your current flight has been confirmed and you decide to cancel, please allow at least 24 hours' notice from when you first made your booking to ensure that someone else's place is not taken by another passenger.
In some cases, you might be able to get a refund for partially used tickets. The airline will determine whether your trip was less than full price and whether any other passengers might want your space. If your travel plans change and you want to find out if you are eligible for a refund, call Alaska Airlines at 1-800-ALASKAAIR.